Terms of Service
Last updated: June 15, 2026
Welcome to SkyTravel ("we," "us," or "our"). By accessing or using our website at SkyTravel.fit or by calling our phone-based travel assistance line, you agree to these Terms of Service. Please read them carefully before using our services.
1. About SkyTravel
SkyTravel is an independent travel agency that provides phone-based assistance for new flight reservations and ticketing. We are not affiliated with, endorsed by, or sponsored by American Airlines or any other airline. Airline names and trademarks referenced on our website are used solely to identify the airline a caller may wish to book on.
2. Nature of Our Service
- We help callers gather trip details and place new flight reservations through our travel specialists.
- We do not act as the customer service desk of any airline. For changes, refunds, baggage claims, or loyalty programs, please contact the airline directly.
- Service fees may apply in addition to the airfare. Any applicable fees will be disclosed by the specialist before a booking is finalized.
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use our services. By calling or providing booking information, you represent that you meet these requirements.
4. Booking and Payment
All bookings are subject to airline availability, fare rules, and the terms set by the carrier. Once a ticket is issued, change and cancellation rules of the underlying airline apply. Service fees charged by SkyTravel are typically non-refundable unless required by law.
5. Accuracy of Information
You agree to provide accurate passenger names, travel dates, and contact details. SkyTravel is not responsible for losses caused by incorrect information you provide during the call.
6. Limitation of Liability
To the maximum extent permitted by law, SkyTravel is not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of our services, including but not limited to flight delays, cancellations, or denied boarding decisions made by the airline.
7. Intellectual Property
All content on SkyTravel.fit, including text, graphics, logos, and code, is the property of SkyTravel or its licensors. Airline names and logos are the property of their respective owners and used only for descriptive purposes.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information you share during a call.
9. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above will reflect the latest revision. Continued use of our services after a change constitutes your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the United States and the state in which SkyTravel primarily operates, without regard to conflict of law principles.
11. Contact
Questions about these Terms? Email support@SkyTravel.fit or call (888) 217-4799.